Woodlake Family Dental - Woodridge, Illinois

Ashley C.

Edit: 5 star review, Feb 1, 2025. BreAnna is the absolute best! Always a friendly hello and fun/informative conversation with her as you enter. She’s able to answer any questions I may have and provide appointment options if available. Today I went in for a routine cleaning and Tess was my dental hygienist. She was wonderful! She answered all of my questions and provided information without making me feel judged. She was down to earth and allowed me to have a great experience this time around. I saw Dr. Chung after. I always enjoy my checkins with her because she listens to what is going on and provides friendly feedback. Thank you 🙂

2 star review, Jan 2024: Woodlake is very close to where I live so when I found this dentist office I was ecstatic. I’ve had decent experiences throughout the few years I’ve gone there, always greeted with a hello and a smile as I enter. However, my last few experiences weren’t the greatest. To be transparent, I know I don’t have the best teeth, but I also do not, by any means, have the worst teeth. During my last appointment this past Saturday I felt very judged. I’ve seen numerous dentist and dental hygienist there and some are friendlier than others. I already have high anxiety going to the dentist in general and when I come in and feel like I’m talked down to, it’s not a fun or enjoyable experience.

H A.

A practice that makes you feel you are living in the third world!

I've been a patient at this practice for a year, but today was a nightmare. I had a cleaning appointment scheduled months ago, but I couldn't cancel it earlier because of the long weekend. So, they hit me with a $50 fine for not canceling within 48 hours. That seemed unfair, especially since I tried to call, but the office was closed for three days.

Things only got worse from there. The front desk lady, Brianna, was really rude and passive-aggressive. Later, I brought my 9-year-old daughter in for her appointment and gave Brianna the new insurance card. She said I should have given it to them 24 hours earlier to verify the insurance. I asked why they were suddenly doing this, and she didn't have a good answer. Then, the manager, Alex, came over and claimed this was a standard rule everywhere in the US. But when I pressed her for a reason, she gave me weird answers. I suggested they could just check the insurance and bill me if there was an issue, but she said they couldn't do that. I ended up canceling the visit and deciding not to come back to this practice. It's just not worth my time and energy.

Elle D.

I’ve been going here a few years and always had good experiences. But I wanted to write specifically to compliment one of the dental hygienists, Noor. She did a wonderful job and was very kind and personable. I often feel nervous during cleanings but she put me right at ease. If I could give Noor six stars I would!

DrSurya G.

Received top class professional care through out the past few years. Would miss their services while moving to another state for joining the family there.

Kris H.

BEST dental experience!!! Briana & Jasmine were so welcoming and helpful! And Dr.Amit Sud is the very best! He made sure I was completely comfortable and asked me if I need anything to not hesitate to call or let him know! So professional and such great service! I highly recommend it here! I was a new client and I will definitely be back and will be referring people to them in the future!

Colette H.

These girls are great! I think there's a gentleman there but I haven't dealt with him yet. I like going there and will spread the word.

Arek K.

I have been going to Woodlake for few years with my family. There was good and bad experiences, mostly good 🙂 Recent visit and 2 quick fillings was very good experience. I say this because it's different people who helped me and I was quite happy with service.

Binu P.

Excellent care and the hygienist did a diligent dental cleaning work for me and will recommend this practice to everyone. Noor, the dental hygienist was excellent and meticulous. The front desk ladies were super nice. Dr Chung is always the best.